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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


I am trying to figure out how to hide the author in search results.

Publicado 07 de mar. de 2025 · David Wexelblat

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I am looking to hide specific dropdown values based on a form selection. We use a form by product approach and for a spe...

Publicado 01 de set. de 2023 · Stephen Keogh

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Hi, I'm working on adding a new contact form to our help center and routing end users to specific ticket form based on w...

Publicado 06 de ago. de 2021 · Lila Kingsley

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category_page.hbsに、カテゴリーの一覧を表示する方法はありますか? category_page.hbsを以下のようにしたいと思っています。 ・画面左のサイドバーにはカテゴリーの一覧を表示 ・画面右のコンテンツエリアには、カテ...

Publicado 11 de mar. de 2025 · Takasumi(Desiger)

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I am publishing content to Zendesk Guide via MadCap Flare's Zendesk Connect plugin. When I do my articles all now have a...

Publicado 09 de mai. de 2024 · Sharlyn Katzner

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Hi all … I commented in an old thread on this but I'm not sure it'll prompt any responses (apologies if it does and this...

Publicado 05 de mar. de 2025 · Jason King

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Hi there I have a

Publicado 05 de mar. de 2025 · Jonathan Gurwitz

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We've had zendesk for awhile but have never used the community feature. I am experimenting with it, but I cannot figure ...

Publicado 13 de abr. de 2023 · Jon Morin

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Hi, is there a way to add icons or symbols to the titles of the article? as example, we'd like to show the symbol of a c...

Publicado 26 de mar. de 2020 · Carlo Dalessandro

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Hi, I'm looking for a solution where I'll be showing an option on the Zendesk Guide (Help Center) Template on the header...

Publicado 22 de jul. de 2021 · Groffer Anderson

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