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Q&A - Quality Assurance


Is is possible to remove the NA option on the scorecard through an admin function?

Publicado 13 de dez. de 2024 · Nora

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Hi, I wanted to check if any changes have been made to the AI algorithm, specifically in how it assesses Empathy and Clo...

Publicado 05 de mar. de 2025 · Rositsa Pavlova

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Welcome to all new Zendesk community members! This Zendesk QA (formerly known as Klaus) topic, within Zendesk, is your i...

Publicado 16 de out. de 2024 · Triin Ilves

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