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Zendesk EAP - Engagements Reporting API


I'm testing out EAP Engagement Reporting and noticed no matter how many message I send as the agent from the interface t...

Publicado 19 de fev. de 2025 · Vlad Luca

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The omnichannel engagements reporting API has been launched as an Early Access Program (EAP) for eligible customers to a...

Publicado 13 de nov. de 2024 · Rob Stack

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We want to keep feedback as social and collaborative as possible, so we invite you to follow this community forum. If we...

Publicado 07 de fev. de 2025 · Rob Stack

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There are a few requirements to be part of this Early Access Program (EAP): You must be on a Professional, Enterprise, ...

Publicado 07 de fev. de 2025 · Rob Stack

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