问题
如何在签名中添加超链接或图像?
回答
使用 Markdown 格式将图像和超链接添加到您的签名中。
使用 Markdown 添加超链接
1.单击右上角的头像,然后单击 查看个人资料。 |
|
2.在左侧面板的签名下,输入以下 Markdown 文本。
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或者,您可以使用 Markdown 添加一个图像,它以链接形式呈现:
[](linkurl)
- 将
(linkurl)
替换成指向您最爱图像的链接。 - 将
(imageurl)
替换成指向托管图像的链接。在用户端调整图像大小后,选择图像主机(例如 imgur.com)> 等待 5 秒钟加载图像 > 右键单击图像 > 复制图像链接,这样系统即可返回要复制粘贴的链接,而不是imageurl
。
如果您想显示图像且不包含单击链接,请使用此 Markdown:

此功能也适用于全局和品牌签名。
注意:Zendesk 建议使用 PNG 或 JPEG 文件,并将图像调整为较小的尺寸,大约在 5 KB 到 50 KB 之间。
41 条评论
Teo Samalis
Hello,
I added this in the signature field and it doesn't show the image.
Am I doing something wrong?
0
Arno
1263082264889, that is unfortunate.
I just tested a svg, which renders correctly within Zendesk, but not for the end-user.
The problem currently is that with the markdown option, the image will always render at the full intrinsic size.
With modern PCs/Notebooks having a Device Pixel Ratio of 2+ (latest iPhones 3), it just looks very bad.
The common use-case is to have a company logo/branding within the signature.
Would appreciate if this could be raised as a feature request.
0
Mike DR
The recommended would be PNG or JPEG as per note on the article: Tip: Zendesk recommends using a PNG or JPEG file and sizing the image to a smaller size, between 5 KB to 50 KB.
0
Arno
will image/svg+xml also work?
0
Zsa Trias
Hello Tom,
You can use markdown to add formatting and images to your brand signatures.
Reference: Formatting text with Markdown
Here's also another documentation about Where can I use Markdown and HTML in Zendesk Support?
0
Tom Bassingthwaighte
Hi All,
I'm trying to set different Signatures depending on the channel the Requester contacts us through. This is facilitated under Account > Brand Management > Brand.
My question - can HTML formatting be used with this method? In my testing it cannot - an example is below.
Ideally, I'd love to include our brand image in our brand signatures. Hopefully this is possible :).
0
Dave Dyson
You can use Markdown syntax to make text in your agent signature italic, but unfortunately I don't think there's a way to make text in your agent signature smaller. However, you can use the Headings feature in Markdown to make some text larger, so you might be able to get the effect you want that way. See Formatting text with Markdown
0
Noelle Cheng
1263082087049 Markdown in the signature isn't working for <sub> </sub> tags. Pretty much I need to have our disclaimer a bit smaller than our normal text. Is this possible to have?
0
Brett Bowser
You would need to use markdown in your signature you're setting up in Zendesk as mentioned in the above article.
If you are using markdown and it's still not displaying, can you share a screenshot of what you have set up in your signature field so we can take a look?
Thanks in advance!
0
Linda Simpson
Can I add a line to my signature with a link to a survey we are running
"Check out our legal survey, click (link) to access the survey".
I tried copy and pasting which worked to update my Gmail signature, but the link is not displayed in the signature in ZD.
0
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