最近搜索

没有最近搜索

How to setup Notification Emails based on Time of Day?

已回答
image avatar

vaibhav

已于 2021年8月09日 发布

We work 24/7 and each agent has a specific roster.

Can I setup notification emails (for new tickets & replies to tickets I own) based on a predefined times schedule?

Like I need notification emails only during the hours I work.

Any thoughts?

Thanks

0

1

1 条评论

日期
    image avatar

    Cheeny Aban

    Zendesk Customer Care

    Hi Vaibhav,

    As of the moment, that is not yet possible through automation or triggers. As an alternative, you can create a personalized trigger to send you an email notification and turn off your calendar notification at a specific time of the day so you will not be notified of incoming emails.

     

    0

    帖子评论已关闭。

    找不到所需的内容？

    新建帖子