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Bulk Support Emails function?

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已于 2021年7月15日 发布

Is there a way to bulk email out to our customers via support?

This is NOT for marketing purposes. E.g There is a delay in shipping and we want to notify all the affected customers via email.

If a built-in function can't do it, is there some kind of API or zapier enabled solution that I can build?


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Ifra Saqlain

Zendesk LuminaryMost Engaged Community Member - 2022Most Engaged Community Member of The Year - 2021Community Moderator

Hi Taimoor, I found something and I hope it will help you. Please go through the below article.

https://support.zendesk.com/hc/en-us/articles/360041032174-Sending-bulk-email-messages

 

Thanks

Team

 

 

 

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