最近搜索
没有最近搜索
Need the ability to send an email sequence to contacts
已完成
已于 2020年11月13日 发布
It appears as though email sequences can only be sent to leads, but having this for contacts is necessary. Especially since a lead must be converted to a contact if you add a deal.
7
5
5 条评论
Katie Dougherty
Hi @...,
Thank you for this feedback! The product team that worked on email sequences for leads is actively working to expand sequencing functionality and improve the current features. I will make sure they see your post! If you want to stay up to date on feature releases and announcements, feel free to follow the Zendesk Updates page.
0
Jan Abeel
Having the ability to send sequences in the support section would be amazing as well.
0
Katie Dougherty
Hi @...,
Are you referring to the Support Product? If so, our triggers and automation features will allow you to send replies and take actions based on specific conditions. I hope this helps!
0
Sonja Vaisz
Hi Jan, no specifically is Sell. It would be great to start an automation sequence at different stages of the sales process. If you could combine the functionality of the task automations and lead email sequences for contacts in the sales pipeline. That would be ideal.
2
Jakub Konik
Hi @... and @.... Just wanted to let you know that it's now possible to add contacts to sequences : )
0