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Trigger setup menu opens old settings
已于 2021年10月26日 发布
Hello, we have noticed since switching over to using admin center that when you are configuring a trigger it will sometimes open in the old window with the orange side bar, inside of the current admin center window.
I have done a few tests and have noticed that on our instance you can either start a to configure a new trigger and then click cancel and when you go to add a new one it will load the other menu... or if you just add two new ones in a row.
I have not noticed any change in how things are saved or work so i don't assume this is anything high priority just wanted to mention it.
I have a screen recording if you need you but it doesn't look like I can attach here.
Thanks,
Meg
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2 条评论
Pedro Rodrigues
Hi Meg Gunther, are you still seeing the described behavior? I did notice a couple of similar issues in my account some time ago (I'm assuming it's related to the migration to Admin Center).
For a couple of times the page subdomain.zendesk.com/agent/admin/triggers/ (Zendesk Support) content was being loaded within the new page subdomain.zendesk.com/admin/objects-business-rules/rules/triggers/ (Admin Center).
Everything's looking good on my end, though, so if your issue persists you should probably get in touch with Zendesk Support.
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Meg Gunther
I can't recall if I had noticed it in the last week. I will say it feels better to know someone else was also seeing this. I think it stopped shortly after this i added several new triggers and never once reverted to the old menu.
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