Not able to authenticate zendesk chat API with basic auth

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rakib jawed

已于 2022年2月23日 发布

Hello,

I am trying to access Zendesk chat API with basic Auth, but it returns below error message.

I created stand-alone Chat account that wasn't created in Zendesk Support, but still I am unable to use basic Auth.

{"error": "Not Found",
    "description": "The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again."}
 
Thanks 
Rakib

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      Erica Girges

      Hi Rakib,
       
      I was working on your other Community post as well about getting this authorization for the Chat API. I'll go ahead and pull this into our ticket as well.
       
      Best,
       
      Erica - Dev Support

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