How to copy values between fields using triggers

已回答
image avatar

Paul Strauss

已于 2022年3月22日 发布

I'm currently trying to create a trigger to copy a custom text field on a ticket into a custom user field. When I use the following placeholder as the value to set user field to on the action, it doesn't treat the placeholder as a variable, and instead literally copies this text into the user field:

{{ticket.ticket_field_4971504499091}}

See below for a screenshot of what I'm trying to do:

0

8

0 条评论

      登录以发表评论。

      找不到所需的内容？

      新建帖子