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Custom header dropdown is not looking as expected

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Hulya Karakaya

已于 2022年7月06日 发布

Hi, I've created a custom header with a dropdown. The dropdown is working fine when I open it locally from my computer.(First image) After adding the code to Zendesk, the dropdown UI is broken.(Second image)

The code is the same. Can someone help me to understand what is causing the issue? 

 

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    Dave Dyson

    Hi Hulya,
     
    Just looking at the two screenshots, I'm noticing that there are some differences in the appearance of other elements on the page beneath your popup (e.g. the "Try for Free" button"). That makes me wonder if there's some different CSS in your Zendesk instance vs what you have operating when you render this page on your computer. If you inspect the popup elements in the two environments, are they the same?

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