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How do we can modify "subject" based on custom filed value (enter by user ) in new request form
已回答
已于 2022年7月28日 发布
Hi Everyone.
In my request form, I have custom field orderno.
I want to concatenate the orderno with subject (that will be Ticket's Title).
Currently I have hide the subject field with jquery script and set some default value.
$('.form-field.string.required.request_subject').hide(); // Hide subject
$('#request_subject').val('Insurance new request no:'); // Autofill subject
What I want to achieve is when user submit the request form the order no which is enter by user should be included in subject.
e.g.
orderno= 12124
subject should be like "Insurance new request no:12124"
Is this possible ? or what can be best alternate for this
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