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Get subscribed sections only with api



已于 2022年8月24日 发布

Hi,

1. Is it possible to get all the sections subscribed by the user through API. The Content subscription API gives sections, articles ,topics and posts. I just need sections only. 

2. Is it possible to increase the limit for API results beyond 100. Right now i can have a maximum limit of 100 for APIs. ?

Thanks!

 


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6 条评论

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Erica Girges

Zendesk Developer Advocacy

Hi Aazim!
 
Yes you can just get the subscribed to sections per user. You would just need to side load the sections data. If you're not familiar with side loading our docs have a detailed explanation and a pretty nifty demonstration. 
 
If you would like to request an API rate limit increase I can go ahead and pull you into a ticket to get that sorted for you. 😊️
 
Best,
 
Erica

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Thank you Erica Girges

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Erica Girges

Zendesk Developer Advocacy

Glad to help! 😊️

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We need to subscribe users to sections for them, and this seems to be blocked by the API. Why?

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Erica Girges

Zendesk Developer Advocacy

Hi Josh,
 
You should be able to do that. I would verify that the agents subscribing the user to the section has then appropriate Help Center manager role. That would be the only requirement that could block it them from doing so.

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Hi Erica,

We found this would provide us back with a 401

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