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Using "Followers" values in Explore
已于 2022年12月07日 发布
Hi Zendesk Team,
Several Clients I work with with have inquired about possibility of using the Followers field in Explore - the inquiry is not only related to how many followers are there on the ticket, but also being able to report / export / filter the actual followers' values - based on ticket information (similarly as it can be done with other Zendesk system fields).
Is this something you are thinking about enhancing Explore with?
Magdalena
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Ryan Boyer
In our instance, we also need the ability to report on the Followers field in Explore. This data would be useful in reports and for tracking purposes.
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