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Add alerts when deleting/updating Ticket Fields that impact triggers/automations



已于 2022年12月15日 发布

Currently, when updating/deleting ticket fields you can see what ticket forms they are associated with. But it would be helpful to also be alerted to the triggers/automations that are affected by the change. Deleting a ticket field listed as a condition in a trigger can have a large negative impact on our portal.

The trigger filtering is helpful, but the number of operators you need to check is cumbersome and it still requires you to manually go in and check for anything associated with the Ticket field. 


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