最近搜索

没有最近搜索

Using the JIRA integration to automatically assign a customer from the organisation of a linked ticket

已回答
image avatar

Finn Bazard Ferns

已于 2023年2月22日 发布

I have seen that there is the ability to assign the tags, but is there a way to assign a customer so there is easy consistency between the two platforms?

0

1

1 条评论

日期
    image avatar

    Marwan Al Jeburi

    Hi Finn Bazard Ferns,

    If I understand your question correctly you are looking for the reporter assignment here.

    However if you would like to have more control regarding who get assigned, set a default value or even create mappings to assign a user when a specific one is received. You can do all of that and much more using Exalate.

    Let me know if you need any further support.

     

    0

    请先登录再写评论。

    找不到所需的内容？

    新建帖子