How can I connect another Zendesk instance in an app



已于 2023年4月25日 发布

Hi, I am trying to get some data from one instance (A) in an app of another instance(B)
I created this integration using zis (A)
then I configured those changes in a manifest
and successfully created an app in (B) that is connected with the instance (A)
after that, I try to send a basic request using the secure token
actually, I tried to send it to 2 different places:
to the integration instance(B)
and to a webhook service
the webhook service showed me that it was perfect, because it created a bearer token
 
but when I tried to send it to the Zendesk instance(A) it showed me this error
 
I made an extra validation and installed the app in the same instance(A), and it works perfectly there
 
and the request is simply trying to get me in the API /api/v2/users/me.json
 
It looks like could be some Cors settings but I read that Cors would not work when is secure, and the additional thing I already tried using the domainWhitelist.
 
How can I prevent the error when I am trying to conect my app installed in (B) to mi Zis in (A)

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