Is creating an appointment in ZenDesk Sell via a REST API possible?
已于 2023年5月12日 发布
I have a use case where I need to sync appointments from another third party tool to ZenDesk Sell. I can get the appointments out of the other system with a webhook but I don't see a way to create Appointments with an API.
I have looked in the ZenDesk Sell API documentation but I am not seeing it documented anywhere. Is this not supported?
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Jupete Manitas
Appointments is not supported yet in the Sell REST API but the only endpoint available is to obtain the information. Here is: Appointments under Firehose API endpoints.
Appointments in Sell is mainly made through our external calendar integrated into Zendesk. You can alternatively confirm with your calendar/e-mail provider to know if that is possible to do directly using their API. Here other docs related to Sell and Appointments:
Creating and managing appointments for leads, contacts, and deals
Can I invite another Sell user to an appointment?
Thank you and we hope this information helps!
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