Trigger condition - Add (assignee) to 'Current user'
已回答
已于 2023年8月03日 发布
In Trigger conditions 'Current user' has (agent), (end-user), and all agents listed by name. When I want to create a trigger using condition 'current user' and I want the ticket assignee as the current user, I need to create a separate trigger for each agent. If (assignee) was also an option, I could make a single trigger for this.
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3 条评论
Shawna James
Hey Daniel, thank you so much for jumping in here and providing an answer to Ian. It is folks like yourself who make this community great. Thanks both!
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Ian Davis
That worked exactly as I wanted. Thanks.
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Daniël Nieuwendijk
Wouldn't this work?
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