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Round-robin assignment is not available

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Gary Halberstadt

已于 2024年3月05日 发布

The following post has been marked as completed:

https://support.zendesk.com/hc/en-us/community/posts/4409222757786-Round-Robin-assignment

However, the functionality for round-robin assignment is not available via Omnichannel routing, as discussed in that post. Please change the status of this original issue back to Incomplete.

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      Shawna James

      Sorry for the confusion and thank you for the clarification. I was suggesting you add your feedback to the existing community feedback thread you linked here to get better visibility with our Product Managers. Thank you!

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      Gary Halberstadt

      Are you saying I must comment on that original post, or add more detail to this one?

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      Shawna James

      Hey Gary thank you for your feedback here. Would you be willing to comment on this feedback post with your concerns? Our product feedback forums are the areas where our PM's are regularly engaging and can help answer your questions. Thanks so much!

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