Ability to delete content block in bulk
已于 2024年4月21日 发布
We need the ability to delete a content block that will automatically remove it from all guides that it exists in. It is a laborious task to have to delete from each guide manually and then delete the content block.
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5 条评论
Erin Willis
Plus 1'ing this feature
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Michael Desorcie
Manually going into the content block, determining everywhere that it exists, removing it from those articles, and then deleting the content block from its editor seems to contravene the concept of single-sourcing. Being able to delete a content block at the source and having it automatically prune from all related articles is functionality that MadCap Flare has had for years. We really need this functionality in Zendesk as well.
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Lisa Hayday
Hi 1263082203269. I do understand what you are saying but to negate this it should be a choice. If you have over 900 guides like we do, manual verification is tedious when we know what we want to do and understand the impact our change will make.
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Katarzyna Karpinska
Hi 4443890606490 , thank you for your feedback. The reason it is not possible at the moment is that deleting a content block and removing it from all published articles at the same time might be potentially dangerous for these articles content (it will remove pieces of text and might leave the articles in a nonsensical state). As the deletion is permanent we believe that additional manual verification is necessary in this case.
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Shawna James
Thank you for taking the time to provide us with your feedback. Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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