最近搜索
没有最近搜索
Adding a URL link to a field title or description
已回答
已于 2024年4月23日 发布
I was wondering if anyone else has the need to add a URL link into a field title or description.
For example, an end-user facing field on a form might be asking the customer - “have they reviewed the XXX document before completing the form?”
To be able to reference/link the document for them to access would be really helpful.
0
1
1 条评论
Sam
Hi Shona !
You might find this tip helpful: https://support.zendesk.com/hc/en-us/community/posts/4520885881370-Tip-Add-friendly-links-to-your-ticket-field-help-text
It will allow you to add “friendly links” to field descriptions which end users can see. Unfortunately there is no solve for agents at this time.
Hope this helps!
2