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Do following notifications still apply after moving a section?

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Allison B.

已于 2024年11月14日 发布

My organization would like to move a section from one category to another. We are wondering if those users who are currently following the section will still receive the notifications if we move the section to a new category. Or do the users need to re-follow the section?

 

Thanks for your help! 

Allison

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    Jakub

    Zendesk Customer Care

    The subscription to a section is not going to change upon locating a section in another category. You can place it somewhere else, and your users will keep receiving notifications. 

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