Feature Request: Ability for Ultimate (recently renamed to Zendesk ‘AI Agents Advanced’) to handle relative date questions

Background info:

Ultimate bots (recently renamed to Zendesk ‘AI Agents Advanced’) are unable to handle relative date questions without being prompted first on what the current date is.

For example, if a Zendesk knowledge-base article lists the release date of various products, and a customer asks "is Product A released yet?" or “Will Product A be released this month?” ,  Ultimate cannot answer the question.  Likewise, if an internal article lists a series of dates that agents are ‘On Call’,  & a user asks "who is on call today?" or “Who is on call this coming weekend?”, then the Bot is unable to answer.

If the user first states the current date at the start of their question, then the Ultimate bot is  able to answer relative date questions.  Of course, the user may not know that they need to state the current date before asking their question.

Ultimate bots did  used to have this option:

‘UltimateGPT> Bot Persona> Allow answering outside knowledge base'

However, using that option made no difference.  The feature ‘Allow answering outside knowledge base' seems to have disappeared now.

We are told (in ticket 13337791) that currently there is no in-built feature for Ultimate to be aware of the current date, and that we must integrate a Date API or develop a custom script that fetches the current date.  However, Zendesk Support cannot support or help with any custom scripts or APIs.

The feature request:

This feature request is to ask for an in-built feature within Ultimate (Zendesk ‘AI Agents Advanced’), so that it is automatically aware of the current date ‘out of the box’.