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ivan.genchev

已于 2025年2月25日 发布

Hello All,

I opened a ticket with Zendesk and was advised that Telegram Integration is only available through 3rd party apps and there is no plan at all to add a native integration to the platform.

Telegram has 950 million monthly active users with a worldwide market and it is unfortunate to hear that there no plans at all for its integration, considering that it has a higher usage than some of the others currently available channels.

We would love to see it being at least considered for the future roadmap.

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    Shawna James

    Community Product Feedback Specialist

    Hey Ivan,
     
    Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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