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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Changing/Translating System Texts
      已回答
      Hi everyone, I'm wondering if anyone knows if it's possible to change or translate the system texts in Zendesk. We're u...

      已于 2023年2月16日 发布 · Rasmus Lynggaard

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      Cannot log in
      已回答
      I tried logging in with my username and password but it's saying it is incorrect. I tried using the Forgot Password opti...

      已于 2023年4月12日 发布 · RMG Customer Service

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      Comment

      Zendesk
      已回答
      Dear Team and All, We are new on this Zendesk and while we are setting up this ticketing system, we are facing few issu...

      已于 2023年4月12日 发布 · IT Helpdesk

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      Zendesk and Browser Compatibility: Best Practices for Optimal Performance and Functionality
      已回答
      I'm experiencing some issues with Zendesk where the application is not loading properly. Specifically, when I try to acc...

      已于 2023年3月10日 发布 · Carol T Jenkins

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      Comment

      Zendesk is not loading
      已回答
      My contributor is unable to access Zendesk on their end. 

      已于 2023年3月02日 发布 · CommunityForce Support

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      Someone Deleted My Views
      已回答
      Hi! Someone from the org deleted my views, just checking if it's possible to see who did it and if I can still restore t...

      已于 2023年2月18日 发布 · Patrick Cayabyab (YUM Email)

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      Comment

      Using Google Social Login within same organization for agents and end-users
      已回答
      Hello everyone, We would like to have some of the users from our company be agents and others be end users. I am assumi...

      已于 2023年2月17日 发布 · Sebastian Toro

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      Zendesk, Azure AD SSO and external users
      已回答
      Hi, I am interested in setting up SSO with Zendesk using Azure SSO.  I know it is possible to do, my query is around ex...

      已于 2023年2月16日 发布 · Michael Lawson

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      Prepping for Corporate Domain Change
      已回答
      Hello, all!  Our company is changing our domain and I'm trying to document all of the things I need to make sure get up...

      已于 2023年2月06日 发布 · Joshua Bentley

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      Option to Remove Chat, Talk, & Message Icons from Agent Workspace
      已回答
      We only use the email channel to communicate with out customers, and do not offer chat, text, or calls. The icons for th...

      已于 2023年1月21日 发布 · Ann McKinney

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