Inserting forms inside other forms
Beantwortet
Gepostet 21. Okt. 2021
How can I insert a form into another form?
I have a new form A for end users in audience A. However, its traffic funnel would also capture audiences B & C. When an end user answers a question that indicates they are in either B or C (rather than A), I want them to fill out the forms for their respective audience.
I can create form A by cloning form B OR C and working my way up with B OR C embedded further down the tree. Can I copy the tree and logic wholesale of both forms B AND C and transplant them into the tree of form A?
In other words, can I create a snippet / stub from an existing form and insert them at end points of another form?
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2 Kommentare
Mike DR
The closest to your use case would be to create a custom form using our Zendesk APIs: Building a custom ticket form with the Ticketing API
You'll be able to use your Zendesk fields when creating a custom ticket form, you'll then be able to proceed with your use case.
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Michael Garibaldi
Hello - is this a great question and not seeing any responses. Any guidance from ZD Support here?
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