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Problem filtering articles



Gepostet 09. Juni 2023

Hello community,

I have a problem when I do an article search. In Zendesk the articles have been created in English and then the translations in each of the languages have been added. The problem is that when I go to do a search by query if I search, for example in Spanish, it does not find the translation and therefore the search can only be done in English. Does anyone know how I can search based also on the translations?


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1 Kommentar

Hi Marc,
 
Are you receiving an error?  Or do you get a 200 response with no results?

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