Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Why am I missing some much customization?
      I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

      Gepostet 29. Jan. 2025 · Sam

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      Explore - Forced migration while missing functionality
      This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...

      Gepostet 12. März 2025 · Joshua Bentley

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      Custom Roles in Explore
      Geplant

      Feature Request Summary:

      Along with the roles of Admin, Agent, End User in Explore datasets,...

      Gepostet 02. Juni 2022 · Monica

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      "Today" option missing from Time filters on new dashboard builder?
      Geplant
      Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...

      Gepostet 06. Jan. 2025 · Tim Grimshaw

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      Transitioning to the new Explore dashboard builder: Your questions answered
      Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

      Gepostet 19. Okt. 2023 · Walter Bellante

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      Report multi-select values comma separated in a single row in exported CSV from Explore
      Beantwortet
      The current behavior when exporting a CSV from Explore creates a new row for a ticket for each value in a multi select f...

      Gepostet 23. Mai 2023 · Marcus Vickers

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      Add images to dashboards in the new dashboard builder
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Gepostet 04. Dez. 2024 · Jon Durlauf

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      New dataset dedicated to all fields on the User and Org screens

      Feature Request Summary:

      I would like a user/organization dataset that is includes just the ...

      Gepostet 22. Sept. 2023 · bill cicchetti

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      Breakdown of the bot metrics (Engaged with bot / Transferred to agent...)
      Hello, The Dashboard Zendesk Answer Bot can give the number of users who engaged with the bot within a specific timefrme...

      Gepostet 06. März 2025 · Adrian

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      End User: Detailed report
      Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that p...

      Gepostet 25. Mai 2023 · Gwynne Alkazin

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