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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Community Feedback: Dashboard Builder
      Angeheftet
      Thank you for your continued engagement and feedback on our Dashboard Builder. As we work to enhance your experience, we...

      Gepostet 13. März 2025 · Walter Bellante

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      Help us improve Dashboard & Report permissions in Explore
      Angeheftet
      We would love to understand how important it is for you and your company to be able to limit the ability to dele...

      Gepostet 05. Aug. 2024 · Patrycja Picha

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      Product feedback guidelines & how to write a good feedback post
      Angeheftet
      Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows o...

      Gepostet 29. Sept. 2023 · Shawna James

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      Product Feedback + Feature Request Post Template
      Angeheftet
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Gepostet 29. Sept. 2023 · Shawna James

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      Feature Request: Expand Datasets to Include Content and User Subscriptions

      Feature Request Summary:

      The Community dataset in Explore should be expanded to include Topic...

      Gepostet 18. Mai 2022 · Brianne Reinhardt

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      Display the monthly average solved ticket per business hour
      Hi, if it's possible to calculate the average number for solved tickets per hour for assignees, based on the time they h...

      Gepostet 26. Nov. 2024 · Tarsus Li

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      Metric for Automated Resolution
      highly appreciate is a metric or workaround to show up the status of automated results at the report.

      Gepostet 28. März 2025 · Carmen

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      Explore report on macro usage
      Nicht geplant
      Macros are such an important element of our workflow, being able to measure the usage of the macros, tickets solved with...

      Gepostet 18. Mai 2017 · Permanently deleted user

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      Download reports from the new dashboards on Explore
      Beantwortet
      Within the new version of the dashboards, we can't download individual reports. This impacts us heavily since we often n...

      Gepostet 28. Nov. 2024 · Mayra

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      "Select all" option on filters
      When using Beta Builder, I use the attribute "Ticket Subject" as a filter when reviewing Created Tickets. I want to choo...

      Gepostet 13. Nov. 2023 · Magdalena Primo

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