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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


Welcome to the Product Feedback Topic for Zendesk's Admin Center!

No one knows our products bet...

Gepostet 29. Sept. 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Gepostet 29. Sept. 2023 · Shawna James

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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

Gepostet 23. Aug. 2021 · Phil Grove

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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

Gepostet 20. Sept. 2021 · Parag Pradhan

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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

Gepostet 22. März 2023 · Daniël Nieuwendijk

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Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

Gepostet 28. Nov. 2022 · Kirill Akimov

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It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

Gepostet 19. März 2025 · Shelby Darby

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Gepostet 14. März 2025 · mfg

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Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

Gepostet 14. März 2025 · Atanas Tomov

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Gepostet 14. März 2025 · mfg

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