Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Product feedback guidelines & how to write a good feedback post
      Angeheftet

      Welcome to the Product Feedback Topic for Zendesk's Admin Center!

      No one knows our products bet...

      Gepostet 29. Sept. 2023 · Shawna James

      2

      Follower

      0

      Stimmen

      0

      Kommentare

      Product Feedback + Feature Request Post Template
      Angeheftet
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Gepostet 29. Sept. 2023 · Shawna James

      4

      Follower

      0

      Stimmen

      0

      Kommentare

      How do you learn how to set up and optimize Zendesk?
      Angeheftet
      Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

      Gepostet 23. Aug. 2021 · Phil Grove

      14

      Follower

      3

      Stimmen

      1

      Kommentar

      What do you think about the new and improved Admin Center?
      Angeheftet
      Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

      Gepostet 20. Sept. 2021 · Parag Pradhan

      68

      Follower

      -10

      Stimmen

      182

      Kommentare

      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Gepostet 22. März 2023 · Daniël Nieuwendijk

      2

      Follower

      1

      Stimme

      2

      Kommentare

      Numeric fields in Automation conditions
      Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

      Gepostet 28. Nov. 2022 · Kirill Akimov

      2

      Follower

      3

      Stimmen

      1

      Kommentar

      Roles | End user profile access
      It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

      Gepostet 19. März 2025 · Shelby Darby

      0

      Follower

      0

      Stimmen

      0

      Kommentare

      Feature update: Make it easier to restrict availability of custom statuses by form or group
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Gepostet 14. März 2025 · mfg

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Product Feedback - Capacity Rule Automation
      Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

      Gepostet 14. März 2025 · Atanas Tomov

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Feature update: Allow for tickets in a custom solved status to be excluded from default close automation
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Gepostet 14. März 2025 · mfg

      2

      Follower

      0

      Stimmen

      2

      Kommentare