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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Bulk Upgrade/Downgrade Users
      It would be great if the new Teams page in Admin Center would allow us to upgrade or downgrade agent licenses in bulk. W...

      Gepostet 19. Apr. 2022 · Bradley Weismann

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      Set the default end-users rights
      When a new end-user is created his/her default right on tickets that they can view is set on "requested" tickets. It wou...

      Gepostet 07. Mai 2022 · Raphaël Péguet - Officers.fr

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      The "Role" should be a column on the new Team Members redesigned page and Filters
      Abgeschlossen
      Hi Folks, Love the redesign, but this once again creates a lot of confusion and problems because you have multiple thing...

      Gepostet 01. Okt. 2021 · CJ Johnson

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      Modify Admin Center Branding

      Feature Request Summary:

      Being able to manage the branding (colors, logo, tab icon) for the ...

      Gepostet 03. Mai 2022 · Monica

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      Feature Request: Resize "Description shown to customers" field on Ticket Field pages in Admin Center

      Feature Request Summary:

      Resize the "Description shown to customers" field on the new/edit T...

      Gepostet 16. Mai 2022 · Sam

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      Please put an identifiable, unique value for the user who was changed in the log.
      Currently, the audit log shows you the name of a requester who was suspended. This is not unique, and gives you no way t...

      Gepostet 05. Mai 2022 · CJ Johnson

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      Additional Operator "IN"
      Hi Zendesk team, I would like to see if we could have additional operator IN in addition to the current conditions (Is, ...

      Gepostet 26. Apr. 2022 · Miki Kanomata

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      Webhook Activity needs better filters to manage and troubleshoot
      I'm trying to research unsuccessful Webhook Activity in order to troubleshoot.
      This would require a filt...

      Gepostet 28. Apr. 2022 · Ben Wanless

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      Can somebody help explain the meaning of each channel in view?
      When we created new view to filter specific tickets like the ones which are not triggered into any group (We call them "...

      Gepostet 26. Apr. 2022 · Qin Brian

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      Admin Center - Search Function for Groups
      The search function in groups only allows you to search based on the start of the group name not from any portion of the...

      Gepostet 30. März 2022 · Meg Gunther

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