Zendesk AI EAP - Similar tickets

We’re excited to announce an early access program (EAP) for the Similar tickets feature.

What does it include?

T...

Hi, our Agents flagging tickets on a Repetitive Issue dropdown field for Explore Reporting with “same issues”. However S...

Why can't we see all the features under Admin → Workspaces → Agent Tools → Context Panel → Intelligence. We only see Pre...