See the What's New section for an overview of what was released last month.
This week's release notes include:
App Marketplace
New:
-
Allegro Connector by Volvox (Support) (paid)
- Allegro Connector by Volvox unleashes the power of seamless order data retrieval from any Allegro marketplace. Effortlessly retrieve order details directly from a ticket field. View detailed billing and shipping information for the ticket instantly. Access comprehensive parcel tracking details with ease.
-
Sidebar Search (Support)
- Sidebar Search reads the current ticket subject and selected ticket custom field values, then turns those values into quick search suggestions in the sidebar. Agents can click a suggestion or type a query to search tickets, users, and organizations inside Zendesk. The app uses Zendesk ticket data and Zendesk search to show related records.
-
iFrame by Kundelab (Support)
- iFrame by Kundelab displays a website inside the Zendesk Support nav bar through an iframe-based app view. It is a lightweight wrapper for surfacing external tools, dashboards, portals, and other web-based experiences inside Zendesk.
Products with no updates this week
- Support
- Copilot
- Admin Center
- AI agents - Advanced
- AI Agents and Knowledge
- Analytics
- Voice
- Zendesk Workforce Management (WFM)
- Zendesk QA