How do I remove the ability for customers to sign up to our account? Follow



  • Avatar
    Aurelien Vasinis

    I would like to remove the sign in, because it's not synchronized with my website data base, so  my users are getting to confused. 

    But your solution makes the Website widget unsuable... 

    How can I hide the sign in feature withtout removing the widget ? 

    I tried to update thre css but it does not work :/

  • Avatar
    Jessie - Community Manager

    Welcome to the Community, Aurelien!

    Can you tell me what you mean by unusable? What's going wrong with the web widget when you remove the ability to log in?

  • Avatar
    Ritchie Robertson

    If I want to do this, does it have to be applied to all brands?  Or can I set it so only applies to 1 brand?

  • Avatar
    Sam Snyder

    Welcome to the Community Ritchie! 

    Advocate here!

    At this time the Anybody can submit tickets option affects all Brands, so you cannot distinguish which Brands you would like the option applied towards. 

    Thanks for reaching out! 

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