If you're new to Zendesk and want a quick overview of what it's all about, this getting started tutorial is for you. We introduce the core concepts of Zendesk and then get you on your way to configuring and going live with your very own Zendesk.
This should be a fairly quick read for you and we've thrown in some videos along the way to demonstrate a lot of what we discuss in the text. There are also optional step-by-step tasks that you can do in your own Zendesk as you follow along with these lessons.
If you haven't already started a trial, you might want do so now because this tutorial includes a number of simple tasks that you'll need to do in your own version of Zendesk.
You can start a Zendesk trial by clicking here.
When you're ready to get started, click the Next button.