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  1. Zendesk help
  2. Support
  3. Getting started with Support
  1. Zendesk help
  2. Support
  3. Getting started with Support

Getting started with Support

  • Introduction: Getting started with Zendesk Support
  • Lesson 1: From support requests to tickets
  • Lesson 2: Organizing tickets and users
  • Lesson 3: Solving tickets
  • Lesson 4: Helping customers help themselves
  • Lesson 5: Business rules
  • Where to go next
  • Introduction: Getting started with Zendesk Support
  • Lesson 1: From support requests to tickets
  • Lesson 2: Organizing tickets and users
  • Lesson 3: Solving tickets
  • Lesson 4: Helping customers help themselves
  • Lesson 5: Business rules
  • Where to go next
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