Is the account owner included in the number of agents paid for? Follow



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    Keith Elliston

    This is a very bad policy for startups... I am the account owner for billing and continuity purposes, but do not provide any customer support.  Yet, I am charged for this empty support agent seat.  Very unfair and unfriendly.



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    Nicole Relyea

    Thanks for the feedback, Keith. I'll pass it along. 

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