Subscriptions and licenses
Subscriptions, licensing of users and plan upgrades. Content about pricing questions and subscription issues.
- Does Zendesk charge for all users in the account?
- Are agent and admin roles priced differently?
- Can I have just a Help Center?
- How can I cancel my Support trial?
- Does Zendesk offer a free API-only agent license?
- Can I have an account admin who is not a Zendesk Support agent?
- Can I add Zendesk Talk to a Support only subscription?
- What counts as an agent seat in Zendesk?
- How do I cancel a subscription to a marketplace app?
- Can I have a different number of licenses in Support and Guide?
- Can I upgrade a single user to a feature or plan?
- Why did my subscription change not go into effect immediately?
- What forms of payment does Zendesk accept?
- How much does Zendesk cost?
- I made a mistake when selecting options in my subscription. How do I fix it?
- How do I upgrade my trial to a paid account? [Video]
- Can I change the plan level of my Zendesk Suite Trial?
- How do I find my subscription renewal date?
- Is the account owner included in the number of agents paid for?
- Can I trial Zendesk Explore before purchasing it?
- What happens when my Explore trial expires?
- What do I do when my Zendesk trial expires?
- How do I create a Support trial account?
- How are Zendesk Support plans priced?
- What happens to downgraded add-ons that are repurchased?
- Why am I being redirected to the subscription page when I try to access Chat?
- I was immediately locked out of my trial account
- Why do I not have access to a specific feature on my Suite plan?
- How can I update my subscription?
- What happens when a Support account subscription expires?
- Does Zendesk charge for all users in the account?
- Are agent and admin roles priced differently?
- Can I have just a Help Center?
- How can I cancel my Support trial?
- Does Zendesk offer a free API-only agent license?
- Can I have an account admin who is not a Zendesk Support agent?
- Can I add Zendesk Talk to a Support only subscription?
- What counts as an agent seat in Zendesk?
- How do I cancel a subscription to a marketplace app?
- Can I have a different number of licenses in Support and Guide?
- Can I upgrade a single user to a feature or plan?
- Why did my subscription change not go into effect immediately?
- What forms of payment does Zendesk accept?
- How much does Zendesk cost?
- I made a mistake when selecting options in my subscription. How do I fix it?
- How do I upgrade my trial to a paid account? [Video]
- Can I change the plan level of my Zendesk Suite Trial?
- How do I find my subscription renewal date?
- Is the account owner included in the number of agents paid for?
- Can I trial Zendesk Explore before purchasing it?
- What happens when my Explore trial expires?
- What do I do when my Zendesk trial expires?
- How do I create a Support trial account?
- How are Zendesk Support plans priced?
- What happens to downgraded add-ons that are repurchased?
- Why am I being redirected to the subscription page when I try to access Chat?
- I was immediately locked out of my trial account
- Why do I not have access to a specific feature on my Suite plan?
- How can I update my subscription?
- What happens when a Support account subscription expires?