Question
How do I create a Support trial account?
Answer
- Go to the Register page.
- Enter your email address preferably with your company's email domain, create a password, and select Next.
- Enter the name of your company, identify how many employees are in your company, and select Next.
Important: The email you use to sign up should be for your own email contact, not necessarily the support address that your customers use to email you. That's something you can set up after the trial is configured. - Enter your name, work phone number, and select Next.
- Select Next to agree to the Zendesk's Main Services Agreement and Privacy Notice.
Zendesk redirects you to your new Support account where you can start setting up the account.
Take advantage of these articles and resources to help you get started with your account:
- Getting started with Support
- Core concepts for Getting Started with Zendesk Support
- Zendesk basics knowledge base section.
Note: All Zendesk Support trials start on the Professional plan. If you want to trial a different plan, contact Zendesk Customer Support to have your trial plan adjusted accordingly.
Tip: Customers on the Suite Growth plans and above can request a time-limited sandbox trial of Support, a higher Suite plan, or other add-ons. This trial lets you confidently explore the features of Support or a higher-tier Suite plan without affecting your production instance. To submit a request, contact Zendesk Customer Support.
For more information on plan pricing, see the article: Zendesk Suite plans.
2 comments
Connie Oglesby
IM having issues logging in my account using my pa
0
Arianne Batiles
Hi Connie Oglesby
I've initiated a support ticket for you and will be providing further help through the ticket. Please keep an eye on your email for any updates. Thanks!
0