How do I create a Support trial account?

Question

How do I create a Support trial account?

Answer

1. Go to the Register page
2. Enter your work email address, create a password, then select Next

3. Enter your company name, select your company size, then select Next

   Important: Use your own email address to sign up, not the support address that your customers use. You can set up your support address after you configure the trial.
4. Enter your name and work phone number, then select Next
5. Select Next to agree to the Zendesk Main Services Agreement and Privacy Notice

Your new Zendesk Support account opens. Set up the account.

Use these resources to get started with your account:

• Getting started with Support
• Core concepts for Getting Started with Zendesk Support
• Zendesk basics section
• Zendesk Suite plans

All Zendesk Support trials start on the Professional plan. If you want a different plan during your trial, contact Zendesk Customer Support to adjust your trial plan.

Tip: Customers on the Suite Growth plan and above can request a time-limited sandbox trial of Support, a higher Suite plan, or other add-ons. This trial lets you explore Support features or a higher-tier Suite plan without any effect on your production instance. To submit a request, contact Zendesk Customer Support.