Adding support email addresses for users to submit tickets

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3 Comments

  • Zendesk Administrator

    Hi, Is it possible to reduce the 65000 character limit for the "Receiving email at your support address" ?

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Zendesk Administrator,
     
    There's no way to adjust this character limit since this is hard-coded into the software. 
     
    Let me know if you have any other questions!
    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Zendesk Administrator, 
     
    It may be worth taking a look at our App Marketplace to see if there's a 3rd party integration that can help accomplish what you're looking for. 
     
     
    0

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