Question
How do I cancel an app subscription? Will I still be charged for the rest of the month?
Answer
An administrator can uninstall the app to cancel the subscription at any time. Any remaining cost is prorated back to the payment method on file.
Note: Uninstalling an app can sometimes delete app configurations and settings. If you re-install the app in the future, you may have to reconfigure it to suit your needs.
1 comment
Nicole Saunders
Hi Eljay -
We're unable to handle billing related questions here as this is a public forum. You will need to contact Zendesk Support for assistance.
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