Issue symptoms
I started my trial for Zendesk Support, Sell, or Suite, but I can't verify my account or log into my trial account. I experienced one of the errors below:
-
For your security, contact Zendesk Customer Support. They'll help verify your account and get you on your way.
- Your Zendesk Sell trial has expired.
Resolution steps
In this situation, Zendesk Customer Support needs some additional information to verify your account. Start a conversation with the widget on this page and be ready with the information below:
- Your full name
- Your company's name
- The URL of your website, or details of another online presence that can verify your business
- A description of how your business plans to use Zendesk
After your login issue is resolved, sign into your account using the button below and selecting your subdomain:
5 comments
Kinben Tech
Need verification for my account I am facing this issue
0
apata peace
Hi. how do i verify my account? i got a message asking me to get help
4
Dave Dyson
Hi everyone,
If you've been locked out of your Zendesk Support, Sell, or Suite account, click the speech bubble in the lower right-hand corner of this page, and have the information listed in the article above ready to go. The speech bubble to click looks like this:
1
Sayooj K
my zendesk account has been locked.im using this platform to test my ongoing customer services project. so it would be better if your company unlock my account.https://sayoojticket.zendesk.com/. this is my url
1
Dave Dyson
Hi Sayooj K –
You'll want to contact our support team using the link in the article above.
0