Issue symptoms

I started my trial for Zendesk Support, Sell, or Suite, but I can't verify my account or log into my trial account. I experienced one of the errors below:

  • For your security, contact Zendesk Customer Support. They'll help verify your account and get you on your way.

    Let's get you some help

  • Your Zendesk Sell trial has expired.

Resolution steps

In this situation, Zendesk Customer Support needs some additional information to verify your account. Start a conversation with the widget on this page and be ready with the information below:

  • Your full name
  • Your company's name
  • The URL of your website, or details of another online presence that can verify your business
  • A description of how your business plans to use Zendesk

After your login issue is resolved, sign into your account using the button below and selecting your subdomain:

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