Issue symptoms
I started my trial for Zendesk Support, Sell, or Suite, but I can't verify my account or log into my trial account. I experienced one of the errors below:
-
For your security, contact Zendesk Customer Support. They'll help verify your account and get you on your way.
- Your Zendesk Sell trial has expired.
Resolution steps
In this situation, Zendesk Customer Support needs some additional information to verify your account. Start a conversation with the widget on this page and be ready with the information below:
- Your full name
- Your company's name
- The URL of your website, or details of another online presence that can verify your business
- A description of how your business plans to use Zendesk
After your login issue is resolved, sign into your account using the button below and selecting your subdomain: