Can I add custom ticket field values to email notifications? Follow

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3 comments

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    Jessie - Community Manager

    Hi Deidre!

    Numerical field IDs are only given to custom ticket fields. If you tell me more about what you're working on, I might be able to help you figure out where to find what you need!

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    Vladan Jovic (Edited )

    I'm wondering if there a way to put custom user (requester) field values into a ticket?

     

     

  • Avatar
    Deidre Jones

    How do I find the field ID for system fields. Looking for Subject field id

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