I can't enable or disable an agent on my chat account

Have more questions? Submit a request


  • Angeline Hassan
    Comment actions Permalink

    There was an error while trying to delete agents.  This is not working.  I am unable to disable / delete agent to free up seats for new member of staff

  • Devan
    Comment actions Permalink

    Hello Angeline Hassan,

    Due to the nature of this issue, I've created a ticket on your behalf so one of our Advocates can look into this. You should receive an email shortly followed by a response from a team member. Let us know if there is anything else we can help you within the community.

    Best regards. 


Please sign in to leave a comment.

Powered by Zendesk