How do I change my Zendesk subdomain if my company is renamed?

Question

My company changed names and I want to update my Zendesk subdomain. What are the steps to change my subdomain? 

Answer 

Account owners can change the subdomain of the account. For instructions on how to do it, see the article: Renaming your subdomain.

Note: Renaming your subdomain can have some unintended side effects. Before making a change, see the article: Renaming your subdomain: the side effects.

Additionally, you can configure host mapping in your account. Host mapping allows you to change the external-facing URL of Help Center. We suggest you should configure host mapping on your account, educate your customers of the new URL, and then change your subdomain in order to have the least impact on your customers.

For more information, see the article: Host mapping - Changing the URL of your help center.