Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee custom reports and integration. Please post any issues you have in the comments section or try searching for a solution online.
Question
I want to use Microsoft Power BI to create reports and pull data from Zendesk Support. How do I pull data from Support to Power BI?
Answer
We do not have a native integration with Power BI. As a workaround, Microsoft has created an integration to pull data from your Support account to Power BI. For more information on how to integrate Power BI with Zendesk Support, see the Microsoft article: Connect to Zendesk with Power BI.
1 Comments
From the Microsoft site:
This means the integration mentioned in the article no longer works for us. Is there another way, perhaps when by starting to use Zendesk Explore Professional or via the Zendesk API (did I read smth about a program called Postman?)?
We would consider using the Professional version of Zendesk Explore, but our company as a whole prefers to report in PowerBI. So, there is our issue, as you may understand.
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