App Marketplace Updates
(Support) indicates the app is available for Zendesk Support.
(Chat) indicates the app is available for Zendesk Chat.
- Stamped.io (Support)
- Stamped.io enables you to collect and showcase product reviews to build trust & boost sales for your eCommerce Store. Visually powerful product reviews to boost sales, improve your business rating on Google, Facebook and more, and even artificial Intelligence to fuel growth. Handle reviews and Q&A more efficiently from Zendesk and respond to reviews directly.
- Import (Support)
- Import from Help Desk Migration s your quick and sure way for import data to Zendesk from a CSV file. The app allows importing of tickets, contacts, organizations, agents, groups, comments and attachments, custom fields, and tags.
- Export (Support)
TagsExport from Help Desk Migration is a quick and easy way to export your Zendesk data into a CSV file. The CSV Export App allows exporting your entire Zendesk instance in a few clicks. Export tickets, contacts, organizations, agents, groups, comments and attachments, tags, articles, folders, categories, and more.
- California (Theme)
- California is a minimalist and responsive Zendesk theme that is ideal for Help Center with numerous categories and sections. It has a sidebar navigation menu displaying all categories, sections, sub-sections and articles - perfect for showing step-by-step articles. Everything from the header, custom blocks, table of contents, and footer is configurable - making it user friendly.
- Droz Messaging (Support)
- Droz Messaging is an app that allows proactive messages and campaigns through WhatsApp and SMS. The SMS messages through Twilio and MessageBird, as well as Whatsapp, works with the Zendesk Sunshine Conversations integration. With this app, you can perform both bulk messaging through the navbar menu, and individual messaging through the sidebar menu.
- BaseLinker (Support) (Chat)
- BaseLinker is an e-commerce integration and multi-channel sales management system. This is a free BaseLinker add-on that shows the customer's orders related to a given email address directly in the Zendesk panel view and one click takes you to the correct order card in BaseLinker. Save time so far spent on switching between your inbox and order list. Forget about the exhausting order database investigation - your customers will be answered faster. You can even create a new order for a given customer directly from the 'BaseLinker for Zendesk' app.
- Euphoria Cloud Phone (Support)
- Euphoria Cloud Phone is an innovative business telephone service that offers it's customers unprecedented control and automated operational efficiencies. This app allows you to extend your Euphoria's experience within Zendesk by being able to make and receive calls, without having to use another application. Euphoria also offers a campaign dialing for all their Dialer Agent Extensions.
Web Widget & Web SDK (for Messaging)
- [Web Widget Classic] Hide the contact form from our admin page if authentication is turned on
[Web Widget Classic] Web Widget should still work after subdomain is changed for CP4 chat only accounts
- [Web Widget Classic] Attachment filename not showing within the Web Widget
Zendesk Native SDK (Unity)
- Resolved an issue where a button label is clipped with some languages when the device is in landscape orientation.
- Resolved issues in the loading bar in landscape orientation.
- Resolved an alignment issue in 'ZendeskButtonsCanvas'.
- Resolved an issue with alignment in the full screen error in landscape orientation.
- Resolved an issue with send button alignment in conversational screen, when the device changes to landscape orientation.
- Safe area implemented for portrait orientation.
Zendesk Chat and Messaging
Improved chat transfer behaviour in Agent Workspace to let admin transfer chats without joining the chat.
No Updates to :
- Zendesk Support
- Guide + Gather
- Zendesk Talk
- Zendesk Answer Bot