Question
What does Follow mean in the knowledge base or the community?
Answer
For the help center and the community, Follow means subscribe. When you follow a community post, topic, article, or section, you receive an email notification when certain updates are made to it. The help center must be enabled and active:
- For articles and posts, you receive email notifications for new articles or posts only in the section or topic
- For articles or posts and comments, you receive email notifications for all new articles or posts in the section or topic and any new comments
- You will receive email notifications for any new comments on the article or post. However, you will not receive notifications when the content in the article or post is edited or updated.
Tip: To notify followers of updates within the body of the article, add a comment to the article informing followers that there is new content.
For more information, see the article: Help center guide for end users.