How can I update the company name in outbound email notifications?

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  • Shawn Test

    It's a shame as with external customer Intergrations we find that this branding creates duplicate tickets for the supplier would love to know if these is an app out there that helps with this  

  • Dane
    Zendesk Engineering
    Hi Shawn,
    As what have been mentioned above, it's not possible to remove it. I have tried to search for apps that have the capability but I have not found anything on the Marketplace. 
    Would you mind posting your use case to our Feedback on Support topic? We have a template you can copy and use in your post. Thanks!

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